OUR RETURN AND SALES AGREEMENTS

1

RETURN POLICY

Return and Exchange Policy

Return Period
You can return the product you purchased within 14 days from the delivery date.

Return Conditions

• The product must be unused, in its original packaging and complete.

• Must be sent with original invoice or gift exchange card.

• Only new products are accepted for return.

Return Method
Returns are processed via mail. Our store does not offer a physical sales point.
Return address:
ÇİĞDEM BİLGE Private Company
Fevzi Cakmak Neighborhood, Taksim Street, No:6/A, Pendik, Istanbul

Return Shipping Fee

• For domestic orders, return shipping costs are covered by the seller.

• For international orders, return shipping costs are the responsibility of the buyer.

Return Process
After the product reaches us, necessary checks are made and your return will be processed within 10 business days at the latest.
It may take approximately 2–3 weeks for the refund amount to be reflected in your bank.

Change
Depending on stock availability, an exchange may be made with the same product. You can contact us to request an exchange.

2

DISTANCE SALES CONTRACT

1. PARTIES

Seller:275 1990 E - mail: ceyizlik11@gmail.com Websites
ÇİĞDEM BİLGE Private Company
Address: Fevzi Cakmak Neighborhood, Taksim Street, No:6/A, Pendik / Istanbul
Phone: +90 538 275 1990
Email: ceyizlik11@gmail.com
Website: www.nisi-kids.com

Buyer:
A natural or legal person who makes purchases from the www.nisi-kids.com website.

2. SUBJECT OF THE CONTRACT
This contract regulates the sales and delivery conditions of the order placed by the buyer through the www.nisi-kids.com website, in accordance with the provisions of the Consumer Protection Law No. 6502 and the relevant Distance Contracts Regulation.

3. PRODUCT INFORMATION
The type of product purchased, price, quantity, payment and delivery method are as specified at the time of ordering.

4. DELIVERY AND SHIPPING CONDITIONS

• If orders are placed before 14:00 on weekdays, they will be processed the same day.

• Shipping time: 0–3 business days

• Shipping time: 0–3 business days

• Total delivery time: 0–6 business days

• Shipping costs are the responsibility of the buyer and will be invoiced when the order is completed.

• The buyer is notified of the cargo tracking via SMS and/or e-mail.

• Cargo company: We provide shipping throughout Türkiye with our contracted carriers.

5. RIGHT OF WITHDRAWAL AND RETURN CONDITIONS

• The buyer may exercise his right of withdrawal within 14 days from the date of delivery without giving any reason and without paying any penalty.

• The right of withdrawal is only valid for products that are unused, in their original packaging, complete and returned with an invoice/gift exchange card.

• Only new products are accepted for return.

• Return method: By post.

• Return address:
  ÇİĞDEM BİLGE Private Company
  Fevzi Cakmak Neighborhood, Taksim Street, No:6/A, Pendik, Istanbul

• Return shipping fee:

  • For domestic orders: Seller covers.

  • International orders: Not accepted.

• After the returned product is checked, the refund will be processed within 10 business days at the latest.

• It may take an average of 2–3 weeks for the refund amount to be reflected in the bank.

6. CHANGE

• Exchanges may be made with the same product, depending on stock availability. Please contact us to request an exchange.

7. DISPUTE RESOLUTION
In case of dispute, the Consumer Arbitration Committees or Consumer Courts at the consumer's residence have jurisdiction.

This agreement enters into force by being approved electronically.

Shipping Policy (Delivery Policy)

Seller InformationE-mail: ceyizlik11@gmail.com
ÇİĞDEM BİLGE Private Company
Fevzi Cakmak Neighborhood, Taksim Street, No:6/A, Pendik, Istanbul
Phone: +90 538 275 1990
Email: ceyizlik11@gmail.com

Delivery Time
If your orders are placed before 14:00 on weekdays, they will be processed the same day.
Shipping time varies between 0-3 business days, and cargo time varies between 0-3 business days.
Total delivery time is estimated to be between 0–6 business days.

Shipping Fee
Shipping costs for all orders are the responsibility of the buyer. Shipping costs will be reflected on your invoice once the order is completed.

Cargo Company
Shipments are delivered to all parts of Türkiye through our contracted cargo companies.

Cargo Tracking
When your order is shipped, the tracking number will be sent to you via SMS and/or email.